How To Get Help
ICE Systems is a strong believer in powerful and productive software applications built atop mature and feature-rich open source technology. We see Proxmox VE as a feature-rich manageable and scalable virtualization platform that rivals other costly commercial solutions.
The Proxmox Backup product fulfills an essential need for larger PVE installations, ensuring resilience, rapid recovery and protection of critical data.
Lastly, the Proxmox Mail Gateway is a highly effective and affordable security solution that will control spam, clean malware and provide continuity to corporate email.
Proxmox users can get assistance from both Proxmox and ICE Systems.
As a valued and trusted Proxmox Partner, our most important recommendation is that all users purchase support subscriptions for all Proxmox software products. Along with providing a direct interface to Proxmox support engineers, the subscription also provides access to the Enterprise Repository for software updates.
Most importantly, sales of these subscriptions are vital to the future development and success of the company and technology.
ICE Systems does also offer a separate, enhanced support plans to work with our engineers and experienced contractors located in North America.
You can have a direct phone # that will be answered day, night, weekends and holidays in order to address critical issues with an Proxmox installation.
Please CONTACT US with any questions about Proxmox Support from ICE Systems.